Service Offerings - Explained


1. Team Facilitation

Meeting and Retreat Facilitation

Retreats: We facilitate retreats for teams, offices and entire organizations for a variety of purposes including: strategic planning, team building, creative problem solving and project planning, among others. We interview attendees prior to retreats, collaborate with leaders on retreat design and tailor interactive and engaging activities for the session. We also provide follow up recommendations to senior leaders.

Meetings: We facilitate a myriad of meetings including: Board meetings, scientific meetings, planning meetings, task force meetings and All Staff meetings. We also create interactive events for large groups (50-200) to engage participants in discussion, activities and planning around organizational change and challenges.

Team Building and Development

We help you build and sustain high performing teams through any or all of the following: (1) developing a team charter; (2) team building tools like the Myers-Briggs, DISC, Conflict Inventories, Team Assessments, and (3) facilitating team problem-solving and decision-making processes. We help you work through tough challenges on teams (both content and process) and can help you create team and organizational "events" to explore new products or services. We also help you build and facilitate collaborative cross-functional collaboration (to prevent silo-like thinking), build inter-departmental relationships and generate new and creative ideas.  We can coach you in the choice and use of methods, software tools, and techniques that enhance project management, team communication, collaboration, and coordination.

2. Professional Development

Executive and Leadership Coaching

We help leaders and executives clarify and enact strategy and vision; enhance their adaptability, resilience and leadership presence, and lead organizational change with clarity and vision.  This service offering includes assessments like: MBTI, FIRO-B, VOICES 360, and numerous others.

Mentoring Programs

We design mentoring programs for your organization to help you provide developmental opportunities for your staff. We can help you assess the type of program that will meet your needs (e.g., matching, self-selection), design the key components of the program (meet and greet sessions, program goals, mentor expectations, program evaluation), facilitate mentor-mentee events, provide training and tools to mentors and mentees (Myers Briggs, Conflict Management, Setting Expectations), offer guidance to mentoring pairs and monitor and guide the overall program.

3. Speaking

Our professional speaking is unique in a number of ways. Our talks are:

  • Highly interactive, no matter the size of the audience
  • High energy, dynamic and fun
  • Humorous and inspiring
  • Relevant, based on recent organization research and best practices
  • Entertaining, including anecdotes from consulting to similar kinds of organizations
  • Practical, including "hands on" strategies to apply back at work

Our attendees tell us that they walk out of our talks not only inspired but with clear, concrete strategies they can apply back at work.

All talks are customized to reflect your organization's needs, culture and industry. We can also create highly individualized presentations for you on leading change, conflict, negotiation, stress, teams, personalities, communication and leadership.

The following are some examples of talks given:

Creating Win-Wins at Work - Win-Win Negotiation is the only kind of negotiation that solves problems while building relationships. Learn the key tenets of Win-Win negotiation including: getting to interests, identifying options, developing a BATNA. Learn how to think outside of the box & move from lose-lose to win-win.

Don't Speak Louder -- Just Make Sense! - Personality differences are one of the major reasons conflict occurs at work, sometimes resulting in turnover. Learn specific strategies for relating to customers, employees, colleagues and bosses more effectively at work. Learn how to tailor your communication strategies with those that are different from you, how to influence and persuade and how to have difficult conversations.

From Pain to Gain: Leveraging Conflict for Advantage - Is your conflict style so accommodating that everyone takes advantage of you? Do people steer clear from you because you are too combative? Do you find yourself stuck in the middle as the peacemaker all too often? Take a mini-assessment to help identify your style. Learn the strengths and weaknesses of your style and which conflict style works best when.

From Slug to Star: Motivating People at Work - Learn what motivates different people and how to help direct someone's passion, energy and skills. From her years consulting and teaching as an organizational psychologist, Liz will explain what motivates people and how to mentor and coach people to reach their personal best. Using anecdotes from her consulting and mini-case scenarios, Liz will show you how to inspire the best in your employee, colleague, customer, even your boss!

Managing Challenging People Before They Manage You! - The workplace is filled with different kinds of challenging people, or at least challenging behaviors, with which one must deal. Cranky customers, controlling employers, uncooperative colleagues and passive aggressive subordinates are only a few examples. Learn the different types of challenging behavior and tailored strategies to address these challenges. Challenging people will never go away but their behavior can be managed effectively with the right skills!

Phenomenal Teams: What Makes Them Tick? - Why are some teams high performing while others are mediocre at best? Learn what it takes to be a top performing team. Take the "Berney checklist" to see if your team is on its way to success. Learn how to address the specific challenges of cross-functional teams with unique tactics to raise these teams to top performance.

The Emotionally Effective Leader - In this day and age, emotional intelligence can make the difference between good performance and top performance. Learn the key components of emotional intelligence, and how you can enhance your emotional intelligence.

Thriving in Continuous Change - Whether at work or at home, we live in a time of constant change. In order to continually adapt to change, Liz teaches how to navigate the high and low waters of change. Learn specific strategies for managing feelings of loss, isolation and anxiety throughout the change process. Learn how to find opportunities for personal and career growth and development during times of change. Leaders, find out how to respond most effectively to staff struggling with change.

4. Professional Certificates

We offer certification programs in Coaching, Communication, Managing Change, Conflict Resolution, Interviewing Skills, and Facilitation Skills.  These programs enable those who pass to teach the subject internally for you, providing you with highly valued training resources.