Govern Your Amygdala to Handle Conflict Better and Safeguard Trust

There's lots of research showing that if you can't manage conflict effectively, your teams' performance will suffer, and that is because the overall level of trust will be degraded.

One of the chief antagonists within relationships of all kinds--including those at in the workplace between teammates--is a structure within our own brains called the amygdala, a structure that in evolutionary history first appeared in the brains of the earliest mammals. The amygdala's function is to decode emotions, and in particular, to identify threats. In the presence of a threat the amygdala detonates a rapid, reflexive "fight-or-flight" response in its owner.

FridayTeamTalk S2 E1

In the field of human relations, a rapid, reflexive "fight-or-flight" reaction in the course of an ordinary day would be called an Amygdala Hijack. It's where your left brain shuts down, your higher executive functions switch off, and the fight-or-flight response is left in charge of you!

That's something that happens quite commonly. It's a pitfall to watch out for. And in this video Dr. Berney explains more.

Enjoy this video, and please contact us with your comments and questions.

Moving Up to Manager III - 3 Cases to Consider

In this video Dr. Liz Berney poses three cases that illustrate some likely blunders and wins for those new at the manager game.

Dr. Liz Berney

These case are about:

1. The right way to be wrong about a decision that you made

2. Making your team meetings safe for new ideas

3. The right way to execute on your boss’ silly decision

These cases cover some common pitfalls and well known best practices that can help you in your new role!

Enjoy this video, and feel free to contact us with your comments and questions by clicking here or by posting a comment below.

Making the Move to Manager, Part 2 - You Can Build Credibility and Trust

Recently published research states that 49% of people trust their managers, which means that 51% do not. Only 28% of people surveyed experience their managers as credible, and that's a very low figure.  So as a new manager, how can you do better than this yourself?  

In this video Dr. Liz Berney describes three important ways that you can build your own credibility, build your people's trust, and so build your team's engagement, morale, and effectiveness.

Enjoy this video, and feel free to contact us with your comments and questions.

Dr. Liz Berney

Making the Move to Manager - 2 Mistakes and 2 Words of Advice

Making the move from individual contributor to manager--like any endeavor--has natural pitfalls and well known best practices that you should know about!

In this video Dr. Liz Berney starts a brief series of talks about the mistakes often made and the skills always needed in making the move to manager, which can help you if you are in this situation yourself.

Enjoy this video, and feel free to contact us with your comments and questions.

Friday TeamTalk - Part 1